Email Protection

Email protection is extremely important to any business. We offer proactive antivirus and antispam services that continually scan and monitor your email traffic. A great benefit of both these services is the ability to activate and de-activate either service on request as both services work independently from each other. After much market research and trialling we chose the two best products in this market to protect our clients communications.

Web Filtering

Not protecting your computer(s) and network(s) from spoof or illegitimate websites has become a very credible threat and many businesses have been held to ransom! To keep you and your users safe whilst browsing the internet we are proud to work with one of the best companies to protect your IT network.

Data Back up

The backing up of company data is one of the most important tasks that needs to be completed on a regular basis. We offer on premise or encrypted cloud services to ensure your data is safe and secure if you suffer from data deletion or corruption.

Microsoft Office 365

As a Silver Cloud Partner, we offer the whole suite of Microsoft’s renowned cloud solutions. This can range from the provision of a single email account, effective Microsoft software licensing arrangements, or even a whole hosted cloud solution. With access to dedicated account managers and support teams at Microsoft, we can plan an effective and seamless migration to the cloud.

VoIP & Mobile solutions

Need to review or simplify your communications? Don’t know what will work best for your business?

Let MSA take the hassle away and review this for you. Recognising your business needs are ever-changing and flexibility of working has become a necessity, we have vast experience in the design and roll-out of hosted phone systems including mobile phone integration with combined data services including tablet computers.

Network Design and Installation

Thinking of moving office? Opening an new site? Need to link your locations? Want to work from home? We can help. We’ve helped many clients move, connect and extend their IT networks to cater for their business requirements. We carry out detailed surveys, identify your requirements and aspirations then prepare costs and time frames plus liaise with all providers and ensure your plans are achieved.

Security Training

Keeping your team safe online is becoming more and more about education. We have teamed up with the best anti phishing company to educate customers to identify phishing and scam emails. The system and process is easy to understand.

Software & IT Training

We help our clients to utilise the most common and useful features of their software, we arrange training sessions for all popular packages including Microsoft and Adobe.

Professional Services

We assist our customers with their business planning and development from an IT prospective, many times this includes the introduction of a new system, office relocation, business expansion, additional staff. We plan everything for you, from IT equipment, connections and installation. We have many examples in planning, understanding the pitfalls and delivering what you require.

IT Support

This is our core focus, we maintain IT systems in real-time and monitor their equipment 24 hours a day. We have a series of flexible plans to suit your budget and needs. We have hundreds of users who rely on our support team to keep them working and keep their computer systems maintained to the highest standard. Maintaining complicated systems can be technically challenging, however our engineers knowledge and experience gives us a competitive edge as we know what to look for before we start.

All client needs are different, so we invest our time to understand your business and how your IT works for your business. When we “on board” a new client we follow this simple and straight forward process:

1. Free consultation.
2. Pre-arrange an onsite IT Audit to understand the “workings” and benefits of your network.
3. Present our finding back to you in a written report for digestion, discussion and comment.
4. If appropriate, prepare a resolution plan and present identify any improvements.

Disaster Recover / Business Continuity

We all need to plan for the unforeseen (unfortunately), Disaster Recovery planning does include data loss, connection loss, and hardware failure. We work with many clients to ensure they can be up and running in an acceptable time; this typically involves housing data on secure cloud servers, or may even include the provision of an emergency office if so required.

IT Supply

As part of business planning and development, we assist clients in the seamless replacement of computers, servers and software. We work together to review budget, business impact and timings to install new or upgraded systems, this is always presented as a fixed cost projects enabling our customers to control budgets.